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Frequently Asked Questions

When should I pay my deposit and remaining balance?

When you apply for a project, course or tour using our online booking form, we will provisionally reserve your placement(s) and email a unique MyTrip™ username and password to you by the very next working day or sooner.

When you login to MyTrip™ you will be able to access your itinerary & quote, and check that you are happy with everything before you make any payments.

  • Your deposit should be paid within 2 weeks to confirm your reservation.
  • Depending on how soon you are arriving, we will normally split your remaining balance into two equal payments dated for 8 weeks and 4 weeks before you arrive in South Africa.
  • Please refer to our FAQ - How can I pay? for more details about the different payment methods available.